Support & Inquiries
How Can We Help You?
Reach out to our team for assistance with webhook configuration, bot setup, bug reporting, or general inquiries.
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Official Support Email
Our engineering and support team responds within 24 hours on business days.
• Supported languages: Korean, English
• Operating Entity: Gomland (곰랜드)
• Location: Gyeonggi-do, Republic of Korea
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Troubleshooting Checklist
Common resolution steps before submitting a support ticket:
- ✓Battery Optimization: Ensure battery optimization is disabled for SMS Delivery in Android settings.
- ✓Required Permissions: Verify SMS receive and Notification Listener permissions are granted.
- ✓Test Dispatch: Use the in-app Test button to verify your Webhook URL or Bot tokens.
Bug Report & Feedback Guideline
When reporting issues, including your device model, Android OS version, and destination channel helps us diagnose and deploy fixes promptly.